In-house

Facilities & Service

Planned maintenance, AS/NZS 3003 medical electrical testing and compliance programmes that keep commercial assets safe, operational and documented.

Cornerstone Services Group team in uniform beside a branded service van

Healthcare reception with feature pendant lighting and illuminated cove detail

Classroom with colour-blocked joinery and glazing

What we deliver

Testing and maintenance on a calendar, with the paperwork ready when the auditor asks.

Facilities & Service keeps electrical assets compliant, documented and operational after construction. We deliver scheduled maintenance, emergency and exit lighting testing, RCD and thermal testing, medical electrical compliance and after-hours fault response. Where we also hold the construction records, our technicians can begin with the site's as-built information already in hand.

What that covers

Planned & preventative maintenance programmes
Emergency & exit lighting: install, test & maintain
Test & tag and RCD testing programmes
Switchboard audits, servicing & upgrades
Thermal imaging & switchboard condition reporting
AS/NZS 3003 medical electrical compliance testing
EV charger servicing
Fault finding, repairs & after-hours response
Compliance calendars & digital reporting

Standards AS/NZS 3760 · AS/NZS 2293.2 · AS/NZS 3003

Request a quote for Facilities & Service All services

Download our Facility Management capability statement (PDF, 4 pages, 920 KB)

Proof, not promises

Problems we solve

Client examples on record are shown under each one. Projects with their own page are linked.

Planned maintenance from the team that built it

Scheduled maintenance by the team that holds the site's as-built records.
- Mueller College Ongoing maintenance on a campus where we also delivered Bristol House and other construction projects. The college describes "reliable electrical construction and maintenance services" over many years.
- Carmichael College "Construction, maintenance and emergency electrical services" for more than 10 years, in the college's words.
Compliance programmes in healthcare

Testing and inspections on a calendar, including AS/NZS 3003 patient-area testing, with the paperwork ready for audit.
- North Lakes Specialist Medical Centre Ongoing maintenance, compliance inspections and testing in an operational medical centre.
- Healthcare & Medical portfolio AS/NZS 3003 medical compliance testing works across our healthcare clients.
Asset information for maintenance planning

Thermal imaging, switchboard assessments and condition reporting help facility managers identify issues and plan maintenance and renewal work.
Faults that can't wait

Fault finding, make-safe and after-hours response.
- Carmichael College Emergency electrical services, as part of more than 10 years of support.
- North Lakes Specialist Medical Centre Fault response in an operational medical centre.
One contractor across many sites

Maintenance across a property portfolio, with one point of contact.
- Keymax Property Group "Electrical maintenance requirements across our property portfolio" for more than 10 years, in the client's words.

Service levels

Maintenance programmes

Four standard levels, from a single annual thermal scan to a fully managed monthly programme. Or we build one around your site, your requirements and your budget. Every level includes testing equipment, reporting, sundries and business-hours labour. Repairs we find are always quoted for approval before any work starts.

Level 1 · Annual
Thermal Imaging Only
An annual thermal scan of the main switchboard and distribution boards, with a risk-rated report.
Full scope of Thermal Imaging Only
Thermal imagingAnnual
- Main switchboard and accessible distribution boards
- Feeders, terminations and connections
- Abnormal heat signatures identified and rated High, Moderate or Monitor
- Corrective works recommended where required
Included
- All testing equipment and reporting
- Sundries
- Labour in business hours
- Testing and commissioning
Not included
- Repairs found during inspections
- Replacement materials unless specifically included
- After-hours works
Repair works are quoted before any work starts.
Ask about Level 1
Level 2 · Annual
Essential Compliance
Annual thermal imaging, switchboard inspection and RCD push-button testing, with a photographic report.
Full scope of Essential Compliance
Thermal imagingAnnual
- Main switchboard and accessible distribution boards
- Feeders, terminations and connections
- Abnormal heat signatures identified and rated High, Moderate or Monitor
- Corrective works recommended where required
Switchboard inspectionAnnual
- Visual inspection of the main switchboard and distribution boards
- Assessment of general condition
- Identification of deterioration, damage and non-compliant components
RCD functional testingAnnual
- Push-button testing of RCD devices
- Test outcomes recorded
Reporting
- Thermal and photographic report
- Summary of findings and identified risks
- Recommendations for rectification
Included
- All testing equipment and reporting
- Sundries
- Labour in business hours
- Testing and commissioning
Not included
- Repairs found during inspections
- Replacement materials unless specifically included
- After-hours works
- Access equipment (EWP) if required
Repair works are quoted before any work starts.
Ask about Level 2
Level 3 · Monthly visits
Preventive
Monthly inspections, lighting maintenance and a minor works allowance, plus switchboard servicing twice a year and annual thermal imaging.
Full scope of Preventive
Monthly inspections12 visits a year
- General inspection of electrical systems
- Inspection of all accessible common area services
Lighting inspection and maintenance
- Internal and external common area lighting
- Failed lamps and fittings, faulty drivers and minor circuit faults found and fixed
- Replacement of lamps, drivers and minor components
Minor works allowance
- Allowance for minor repairs included
- Works completed during scheduled visits
- Anything over the allowance is scoped and quoted for approval before we start
Switchboard preventive maintenanceTwice a year
- Service 1: functional inspection and RCD operation testing
- Service 2: trip time testing and compliance verification
- Both services: visual inspection of the main switchboard and distribution boards, condition assessment, and identification of deterioration, damage and non-compliant components
Thermal imagingAnnual
- Main switchboard and accessible distribution boards
- Feeders, terminations and connections
- Abnormal heat signatures identified and rated High, Moderate or Monitor
- Corrective works recommended where required
Reporting
- Thermal and photographic report
- Summary of findings and identified risks
- Recommendations for rectification
- Ongoing defect tracking
- Issues rated Immediate or safety, Recommended, or Monitor
Included
- Monthly attendance
- Minor repairs within the allowance
- All testing equipment and reporting
- Sundries
- Labour in business hours
- Testing and commissioning
Not included
- Major repairs or upgrades
- Circuit modifications or rewiring
- Access equipment (EWP)
- After-hours works
Repairs found during inspections are documented and quoted for approval before any work starts.
Ask about Level 3
Level 4 · Monthly visits
Managed Full Service
Everything in Preventive with closer asset oversight, full lighting coverage, a larger minor works allowance and priority breakdown response.
Full scope of Managed Full Service
Monthly inspections12 visits a year
- Full electrical inspection and monitoring
- Increased level of review and asset oversight
Lighting inspection and maintenance
- Full coverage of internal and external lighting
- Priority replacement of failed fittings
- Ongoing optimisation of lighting performance
Enhanced minor works allowance
- Increased allowance for fault rectification
- Greater capacity to resolve issues on the spot
- Anything over the allowance is scoped and quoted for approval before we start
Switchboard preventive maintenanceTwice a year
- Service 1: functional inspection and RCD operation testing
- Service 2: trip time testing and compliance verification
- Both services: visual inspection of the main switchboard and distribution boards, condition assessment, and identification of deterioration, damage and non-compliant components
Thermal imagingAnnual
- Main switchboard and accessible distribution boards
- Feeders, terminations and connections
- Abnormal heat signatures identified and rated High, Moderate or Monitor
- Corrective works recommended where required
Breakdown support
- Priority response for electrical faults
- Preferred scheduling of reactive works
Reporting
- Thermal and photographic report
- Summary of findings and identified risks
- Recommendations for rectification
- Ongoing defect tracking
- Issues rated Immediate or safety, Recommended, or Monitor
Included
- Monthly attendance
- Increased minor repairs within the allowance
- Priority response
- Reporting and planning support
- All testing equipment and reporting
- Sundries
- Labour in business hours
- Testing and commissioning
Not included
- Major repairs or upgrades
- Major capital upgrades
- Circuit modifications or rewiring
- Access equipment (EWP)
- After-hours works
Repairs found during inspections are documented and quoted for approval before any work starts.
Ask about Level 4
Level 5 · Built to suit
Tailored Programme
Mix any of the services above, set how often we visit, and scope it to your site's requirements and budget. We start by asking about the site, the assets and what matters most to you, then put a programme to you for approval.
Talk to us about a tailored programme

Ask about a maintenance programme

Delivered work